Industry analysts are predicting significant increases in information technology (IT) and outsourcing spending in 2024, with some predictions being in the double digits. Surges in artificial intelligence (AI) use case development, cloud migration, security investments and platform modernization are leading factors that are fueling the predictions.
A common thread in industry discussions is the belief that AI technologies, including generative AI, will result in a long-term net increase in services-related spending and an improvement in overall customer and employee experience.
Keep in mind the following as 2024 continues:
Outsourcing and Tech Spending will Continue to Increase
Outsourcing Hot Topics
Digital Transformation Projected Benefits Are Tremendous
Contracting Approaches in the US and Globally
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